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Case Study

How Echo's 2010-era website became a modular platform its marketing team runs

Echo Storytelling Agency had a website built in 2010, and it showed. We rebuilt it as a modern, modular WordPress site their marketing team can run on their own, migrated years of content, and now run their SEO, AEO, landing pages and campaigns.

Visit the live site(opens in a new tab)
The rebuilt Echo Storytelling Agency homepage and work portfolio in browser windows

The Challenge

Echo Storytelling Agency has been telling stories for companies and families since 1999, with clients like lululemon, Microsoft and KPMG. Their website didn’t match the work. Built in 2010, it was dated, slow, and hard to navigate, with the portfolio and services buried. Every change needed a developer, so the site fell further behind the brand every year.

What We Did

Working from inside Echo’s team

We worked as part of Echo’s team for the rebuild, side by side with their marketing and creative teams, so every decision was made with the people who would run the site. Today, Echo is an ongoing Fadeaway client.

A modular site the team can run

We rebuilt the site on modern WordPress as a modular system: a library of flexible page sections that marketing and creative can mix and match to build new pages, case studies and campaigns without waiting on a developer.

A careful migration from the legacy platform

We moved years of content off the old 2010 build: dozens of portfolio projects, the full team directory, and the blog, rebuilt into a clean structure that’s easy to browse and easy to keep up to date.

A structure built around what clients buy

Three clear services (company stories, personal legacy, and storytelling training), a filterable portfolio, client logos, testimonials, and a team page that shows the people behind the work. The new site reads like the polished, editorial brand Echo is.

Ongoing Growth and Campaigns

The relaunch was the start. We keep growing the site with Echo’s team:

  • SEO that lifted their search visibility, and now AEO work so tools like ChatGPT and Google’s AI Overviews understand and recommend Echo
  • Targeted landing pages for campaigns and ads, so paid traffic lands on a page made for it
  • Conversion improvements across service and contact pages
  • New features and sections as Echo’s offers grow

The Results

Traffic jumped after the relaunch and has kept climbing. The site is faster, search visibility is stronger, conversions are much better, and ads perform better now that every campaign has a page built for it. Just as important, Echo’s marketing team can launch new pages on their own, so the website finally keeps pace with the brand.

A Closer Look

The rebuilt Echo homepage on a laptop and a phone, with the headline Storytelling that fuels leadership
Two phone screens of the new Echo site: the Personal Legacy page and the homepage
The Echo work portfolio with filters for company stories, personal legacy, and storytelling training
The Echo services page, Storytelling and history are not the same
The Personal Legacy service page, A resilience roadmap, with photos from family history projects
The Echo About page, Storytelling is in our DNA
The Echo team page, Talent isn't enough, with filters for writers, designers, and story trainers

Before and After

Before
The old Echo Storytelling Agency website before the rebuild
After
The rebuilt Echo Storytelling Agency homepage and work portfolio in browser windows

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